Shipping policy
Thank you for shopping with Yarnox. We are committed to processing and delivering your orders quickly, securely, and efficiently. This Shipping Policy explains how your order is processed, dispatched, and delivered.
1. Order Processing
All orders are processed within 2 business days after successful payment confirmation.
Orders are processed Monday to Friday, excluding weekends and public holidays.
2. Estimated Delivery
After your order has been dispatched, estimated delivery is 3–5 business days.
Delivery estimates are provided as guidance only and may occasionally be affected by circumstances beyond our reasonable control, including:
- Courier delays.
- Adverse weather conditions.
- Public holidays.
- High seasonal demand.
- Unexpected transport or logistics disruptions.
3. Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email. Where available, the email will include your tracking number together with a tracking link.
4. Delivery Address
Please ensure that your delivery address is accurate and complete before placing your order. Yarnox cannot be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete delivery information supplied during checkout.
5. Returned Shipments
If a parcel is returned to us because of an incorrect address, unsuccessful delivery attempts, or refusal to accept delivery, additional shipping charges may apply before the parcel can be dispatched again.
6. Lost or Damaged Parcels
If your parcel is lost during transit or arrives damaged, please contact our Customer Support Team as soon as possible. We will investigate the matter with the courier and arrange an appropriate replacement or refund where applicable.
7. Shipping Restrictions
Some products may not be available for delivery to certain destinations due to legal, courier, or logistical restrictions. If we are unable to deliver to your location, we will notify you promptly.
8. Business Information
Store Name: Yarnox
Business Address:
12 Poland St
London W1F 8QB
United Kingdom
By placing an order with Yarnox, you acknowledge that you have read, understood, and accepted this Shipping Policy.